Which statement best describes when escalation should be used during incident handling?

Which statement best describes when escalation should be used during incident handling?

• A. Only escalate after all teams have completed mitigation and documented lessons learned.
• B. Escalation occurs automatically for every incident.
• C. Escalation should be considered when the incident has a broad business impact but can be mitigated within the team.
• D. For high-severity, business-critical impact or when escalation requires cross-organizational resources.

Answer: (D)